Overview

Nelly Cosmetice does not share or sell customer information with any outside company or identity regardless; because we based our customer relationship on trust. Nelly Cosmetices does not believe or practice spamming.
Therefore, your email address will only be used to notify you of your order’s tracking information/progress. From time to time we will also notify you of any price breaking deals and new product releases we have this month.

Security policy

We have taken the necessary steps to safeguard out the integrity of our customers data protection; particularly their personal information. And now ensure that all our customers personal information is transmitted and protected by encryption technology using Secured Socket Layer (SSL) protocol. This is also encrypting all your personal information, including credit card number, name, and address, so that it cannot be read over the internet when use on our website. Therefore, the safety of your personal information is guarantee on our website!

Terms & Conditions

Client must obtain a Return Merchandise Authorization from Nelly Cosmeticse prior to sending the merchandise back. A returned package shipped to us without its RMA will be refused. All returns must return on its original form and, adequately packed/ boxed. Should you feel your order contains discrepancies, please report it to us no later than 24hrs after receipt of product.
No returns after 21 Days. Costumers pays the return cost for any returns that were shipped FREE. At our discretion, we reserve the right to deny a return should we determine the product has been tampered.